King Computer Solutions
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09.14.2011

DTMF tones not working on sip trunk

We normally use ivox as our voip provider where it automatically relays dtmf tones over the trunk. We now use a variety of providers where they all don’t automatically support dtmf. To get it working you need to add the following to your outbound trunk settings.

 

dtmfmode=inband

Basically this adds the dtmf tones to the voice section of a call as if you are talking the tones so the remote end can hear the tone to progress through the menus.