Archive for the Email Category

If setting up a domain using gmail you can copy and paste the below records into the hosts file to save entering each one manually
@                       MX 10 aspmx.l.google.com.
@                       MX 20 alt1.aspmx.l.google.com.
@                       MX 20 alt2.aspmx.l.google.com.
@                       MX 30 aspmx2.googlemail.com.
@                       MX 30 aspmx3.googlemail.com.
@                       MX 30 aspmx4.googlemail.com.
@                       MX 30 aspmx5.googlemail.com.
calendar                CNAME ghs.google.com.
docs                    CNAME ghs.google.com.
gmail                   CNAME ghs.google.com.
groups                  CNAME ghs.google.com.
mail                    A gmail.com
sites                   CNAME ghs.google.com.
video                   CNAME ghs.google.com.

If you have reattached or moved your outlook file you may find that when you type a name in the To.. email address field the contact email address is not found.
This will be because outlook has its address book mapped to an outlook contact list that no longer exists.
In order to remap the address book [...]

To set up your Outlook 2003 client to work with Gmail:

Enable IMAP in Gmail. Don’t forget to click Save Changes when you’re done.
Open Outlook.
Click the Tools menu, and select E-mail Accounts…
Click Add a new e-mail account, then click Next.
Choose IMAP as your server type by clicking the radio button, and click Next.
Fill in all necessary [...]

To set up your Outlook 2007 client to work with Gmail
1. Open Outlook.
2. For new setups, select Do not upgrade.
3. Click Yes.
4. Enter your display name, email address (including ‘@gmail.com’), and password. Google Apps users, enter your full email address, e.g. ‘username@your_domain.com.’
5. Select the ‘Manually configure server settings or additional server types’ checkbox.

6. Select Internet [...]

When you load up Outlook, you might receive the message “Cannot Start Microsoft Office Outlook. Cannot open the Outlook Window”
To solve this issue, simply Go to START –> RUN
Type in dialog box “Outlook.exe /resetnavpane”
Press OK
Outlook Should now load Successfully

If you are running Vista, Windows 7 or Windows 2008 64-bit with Microsoft office Outlook 2007 and click on an Adobe Acrobat PDF attachment in the preview screen you will get the message
This file can be previewed because of an error with the following previewer:
PDF Preview Handler for Vista message

Open RegEdit and go to:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{DC6EFB56-9CFA-464D-8880-44885D7DC193}
There should [...]

First of all the mailbox you want to access needs to have you added to the permissions list.
See this article for sharing a mailbox, or get the adminsitrator to add the permissions on the server. Once this is done you can attach the mailbox to your profile by doing the following:
Right click on the top [...]

If you are using Outlook with IMAP to collect your email and running and mdaemon server you may frequently receive the message:
Your IMAP server closed the connection. This can occur if you leave the
connection idle for too long
In Mdaemon go to setup, Default Domain timeouts and check off IMAP NOOP and IDLE commands trigger 1 [...]

We recently had a client who had a number of PST files open in their outlook, and some time after installing Sophos found that they could not open the PSTs.  While we could continue to open smaller PSTs around 50Mb, any larger PSTs would give an access errror when attempting to open them.
In the event [...]

When attempting to access Outlook Mobile Access (OMA) you receive the following error:

“Item no longer exists. The item you are attempting to access may have been deleted or moved.”