King Computer Solutions
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05.19.2010

Outlook 2007 not displaying new email items in inbox or folder until view refreshed by pressing column

I am coming across this issue where a folder shows the message count, but the actual folder display is showing nothing. If a resort is done by pressing a column heading, the message in the folder then display.

There is a suggested fix here http://us.generation-nt.com/outlook-2007-inbox-view-does-not-refresh-when-new-mail-received-help-145278971.html
to do with Trust Center Settings and Privacy Options in Word 2007, however this client is running word 2003 therefore option does not exist. I have tried configuring this setting in outlook itself but it made no difference.

Another article http://www.office-outlook.com/outlook-forum/index.php/m/182821/#msg_182821 suggested that for some users a repair of office resolved the issue, but this did not help and its on a fresh server build.

Hopefully its a bug Microsoft will iron out in the next patches.

Regards,
Brendan King