King Computer Solutions
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07.13.2012

PRTG Network Monitor, Pro active network support.

Hi Guys.

Had a customer that was having issue with exchange smtp communication going offline intermittently. The process to get it operation again was relatively quick yet as this was happen randomly once a week I needed a method of reporting faults before the user notice the issue.

I search the web and after testing a few applications I found PRTG Network Monitor. It was quick to install and get operational. I had emails send to me everytime the SMTP communication when down. This made the customer very happy as they had no real downtime while we organised a new server.

PRTG also has the option for high level monitor, not only of services state and system information but also band width usage.

See attach link for more information.

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