King Computer Solutions
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02.25.2009

YOU MUST ACCESS THE CDR THROUGH THE ASTERISK MANAGEMENT PORTAL!

When opening the Call Detail Reports section of FreePBX, you may get the following error:

YOU MUST ACCESS THE CDR THROUGH THE ASTERISK MANAGEMENT PORTAL!

This occurs when the php session save path is not writable by the httpd process.

1. Determine the save path:

grep save_path /etc/php.ini

should result in something like:

session.save_path = /var/lib/php/session

2. Fix ownership

For the identified directory, change the ownership of that to be asterisk:

chown asterisk /var/lib/php/session
  • Shrirambhadnari

    I made the above changes
    but Still shows the same error

  • Brendan

    What path did you set the save path to, and what permissions are on that folder?

  • Stephane

    it worked, but the ownership change had to be recursive (meaning, you have to include the subfolder as well): change “chown asterisk /var/lib/php/session” with “chown -R asterisk /var/lib/php/session”

  • Wilson Chua

    thanks!!!

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